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How to check the app version.

  1. Launch the app and connect to your RIDE-1
  2. Tap the menu icon, the current app version will be shown at the bottom of the menu.

About requirements for RIDE-1 app

iOS

  • iOS 9.0 or later required
  • Cerevo has tested the app with the iPhone SE, iPhone 6s and iPhone 7 Plus. Layout may be incorrect if you use other iOS devices.

Android

Coming soon

How to check the serial number.

The serial number is written on the back of RIDE-1.

Also you can see the serial number on app with the following steps.

  1. Tap the menu icon.
  2. Tap the wheel icon.
  3. Tap [Device] and the serial number will be displayed.


How to check firmware version.

  1. Launch the app and connect to your RIDE-1.
  2. Tap the menu icon, the current firmware version will be shown at the bottom of the menu.

About LED patterns

Status

  • No light : sleep mode and not charging.
  • Red light : sleep mode and charging.
  • Repeating blue flash : power-on
  • Repeating double blue flash : recording activity logs or setting Wi-Fi/ANT+ connectivity.

Is the battery replaceable?

RIDE-1’s battery is not replaceable.

Please contact support-global@cerevo.com if you experience problems with the battery.