When using “Magnet Detection Mode”, the LED turns green in the absence of magnetism and the LED turns red when detecting a magnetic force.
There may be cases where LOG-1 does not respond even if a magnet is held close to the sensor.
Please check the following guide if a similar problem happens.
- Check here and confirm if the magnet is near the magnet detection position.
- Check here and confirm the LED illuminates after pressing the main button about 3 seconds.
If you can not solve the problem
Please contact our support team (support-global@cerevo.com) and include the following information –
- What device you are using.
- What issue you are having.
- Any solutions you have already tried.